How to send an image/video/file to the users?

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You can send the image, video or other files to your users through messenger with your chatbot. It can be done in an automated manner when you place it along with the chat flow. Follow the steps below to know how to send files to your users

  • Step 1: Select Menu on the top-left corner of the page
  • Step 2: Go the Flow section and search for Image | Video tab among many other tabs.
  • Step 3: Fill the URL of the image or video or file that you need to display to your user through a chatbot
  • Step 4: Merge that to your flow
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